The variety of project management, time tracking, invoicing, resource planning, business intelligence, and collaboration tools used by many project teams can be replaced with professional services automation (PSA) software. This manual includes tools for businesses contemplating an integrated software solution for managing project delivery and an introduction to PSA software.
Professional services companies can better manage customer engagements using PSA apps. When a sales opportunity is formed, the transaction is closed, resources are given to complete the task, and a project is started. The cycle is almost over when invoices are generated, and money is collected.
Throughout each project's lifecycle, PSA software develops a standardized method for planning, managing, and evaluating its performance.